Shipping Policy
Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
Shipping Times We ship to the United States and select international destinations. Estimated delivery times after processing:
- Standard Shipping: 10–20 business days
- Expedited Shipping (where available): 5–10 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or high-demand periods.
Tracking Once your order ships, you'll receive a confirmation email with a tracking number. Please allow 3–5 business days for tracking information to update.
Customs & Import Duties International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and are not included in the order total.
Lost or Delayed Packages If your order hasn't arrived within 30 days of the estimated delivery date, please contact us at contact@betternest.store and we'll make it right.